Frequently Asked Questions
Everything you need to know before booking your move.
What areas do you service?
We cover Perth CBD and most surrounding metro suburbs — including Fremantle, Joondalup, Rockingham, Mandurah, Ellenbrook and everywhere in between. Not sure if we cover your area? Just ask when you request a quote.
Can you move apartments?
Yes — apartment and high-rise moves are one of our specialities. Let us know about stairs, lifts or building access requirements when you book so we can bring the right vehicle and gear.
Can you move offices?
Yes, we handle office and small business relocations, working efficiently to keep downtime to a minimum.
Do I need to pack beforehand?
You don't have to — we offer an optional pre-pack service if you'd rather we handle it. If you're packing yourself, please have flat-pack or dismantled furniture ready to go, unless you've arranged with us in advance for our team to do this.
What happens if my moving date changes?
Let us know as early as possible. Under our terms, cancelling or postponing after a booking is confirmed may incur a charge — full details are in our Terms & Conditions. Get in touch as soon as your plans change and we'll do our best to work with you.